Shipping & Delivery
All pieces at Dress Up Leeds are made to order, ensuring each item is carefully prepared with attention to detail and the best possible fit.
Processing Time:
Please allow 3–7 working days for your order to be made and prepared before dispatch.
Delivery:
Once your order is ready, it will be shipped via a tracked delivery service. Delivery times may vary depending on your location, but we aim to ensure all orders arrive promptly and safely.
If you require your order for a specific date or event, please contact us in advance at info@dressupleeds.com and we will always do our best to accommodate where possible.
Refund Policy
Due to the nature of our garments being made to order and often tailored to your measurements, we operate a no refund policy.
We take great care in ensuring each piece is made to a high standard, and we encourage customers to review sizing and details carefully before placing an order.
If you have any questions before or after your purchase, please contact us at info@dressupleeds.com.
Damages & Issues
Please inspect your order upon receiving it. If your item is defective, damaged, or incorrect, please contact us immediately at info@dressupleeds.com so we can resolve the issue as quickly as possible.
We are committed to making things right and ensuring you are happy with your purchase.
Alterations & Fit
As part of our service, we understand that achieving the perfect fit is essential.
If your item requires adjustments due to size or fit, please get in touch with us at info@dressupleeds.com and provide images of the garment on you. This allows us to assess what amendments are needed and guide you through the next steps.